How can I become a member?

You can easily become a member by clicking on the "Member Login" field on our Istikbal.com.tr website and entering your name, surname, email, contact number and password information in the "Register Now" button.

Why Should I Become a Member?

When you become a member of our website, you can be informed quickly about updates and new developments.

Can I update my membership information?

Yes. From the "My Account" tab, you can add/change your membership information, contact preferences, addresses, and perform all transactions related to your orders. After you place your order, you need to call us for your address change requests.

Can I shopping without singing up?

You must be a member to create an order.

What can I do when I forget my password?

You need to enter the e-mail address that you created your account by clicking the "Forgot Password" button in the member login area. Then a link will be sent to the relevant e-mail address where you can create a new password.

Can I View My Past Orders?

Yes. You can see information about your current and past orders in the My Account area.

Is installation and delivery free?

Delivery and installation processes are done by us completely free of charge.

How is my order delivered?

After your order has entered the system, its production will be provided and it will be sent to you as quickly as possible.

How long are the delivery times of the products?

·      Upholstered Product Group, 35 Days

·      Panel Furniture Product Group and Base - Headboard Products, 45 Days

·      Our Bed Product Group, 21 Days

·      Delivery Time For In Stock Items, 10-15 Days

How long are the warranty periods?

The warranty period for our products is 2 years. There is a 10-year spring and 3-year filling material warranty for our mattresses. There is a guarantee period of 5 years for our products in the plinth group. In addition, you can return our beds, which are covered by the 30-Day Happiness Guarantee, unconditionally within 30 days.

How can I perform refunds and cancellations?

To cancel or return all or part of your order, you can perform your transactions on the "My Orders" tab on the "My Account" page . You can also call our support line at 0 850 222 33 44 - 444 33 44 for your transactions.

How can I order?

1. Selecting Products and Adding to Cart

Check out the product(s) you like on istikbal.com.tr and add them to the cart for purchasing.

2. Enter Your Delivery Information

Add the invoice and delivery address of the product(s) you wish to purchase, or select the address you have previously registered.

You need to contact us for address change.

3. Payment Transactions

Determine the cash and installment options by entering the credit/debit card information.

4. Order Summary

Before confirming your order, check the information you entered and change what you want to change.

5. Complete Order

After entering and checking the necessary information, check the box indicating that you have read and approved the Preliminary Information Form and Distance Sales Agreement and complete your order.

How can I access the products I see in the stores?

You can easily access our current products in our series on our website. You can search by typing the name of the product you want or the product group name in the search field on our site. You can also view the product details by going to the relevant product category.

What can I do if I have trouble creating an order?

If you have any problems while ordering, you can contact 0 850 222 33 44 - 444 33 44.

How can I access my invoice?

Your invoice will reach you when the products are delivered to you.

Do your products care about health?

Our products are manufactured from materials that are friendly to human health and do not harm nature, in accordance with E1 standards.

Is shipping available all over Turkey?

Yes. We provide product delivery to every region of Turkey.

What are the payment options?

You can make payments with your credit and debit cards.

What can I do on your website?

Comparison Screen: Thanks to the comparison screen, you can compare the features of the products you want by selecting them. In this way, you can speed up your purchasing process by removing all the confusion in your mind.

Digital Catalogue: You can reach the details of our products and related links through the catalog.

Sleep Test : We present the most suitable mattresses for you, taking into account the questions you have answered for your needs. You can make your reviews for these beds and guide your choices.